Experienced Information Technology Project Manager and Certified SCRUM Master with expertise in the information technology, the software and the service industries. Skilled in Embedded Software, Team Building, Management, Software Quality Assurance, Leadership, Problem solving, Leadership, Team Communication, database management and programming languages. Strong program and project management professional with a Bachelor of Engineering (BEng) focused in Electrical and Electronics Engineering from Universidad de Costa Rica.
DXC Technology 2017-04-01 — 2016-10-01
Managed ERP, Disaster Recovery, and Data Services projects for Procter & Gamble. Implemented large infrastructure projects dealing with SAP Infrastructure, Databases, High Availability & Redundancy, and Disaster Recovery.
Highlights
- Managed the P&G End to End Disaster Recovery Projects, running the 3 largest drills in the history of P&G in various Critical Business process areas with cross-functional teams located across the globe.
- Coordinated teams from infrastructure and applications areas.
- Managed resource allocation and resource constrains.
- Key learnings were collected that have been implemented to improve the real scenario response time.
- Developed dashboards to automate reporting to customers, reducing the time required to provide updates and greatly improving customer visibility and satisfaction.
Hewlett Packard Enterprise 2016-10-01 — 2017-04-01
Experienced on Enterprise Resource Planning (ERP/SAP) Projects: knowledgeable on Statement of Work, Change Requests and Raw Order of magnitude Documents.
Highlights
- Coordinated the Solution Architects, Account Delivery Managers and Client Managers to create solutions.
- Lead and completed the most complex statement of work and financial files in the program’s history.
- Gained the admiration of the Program Manager and became his right hand above managers who had worked over 2 years with him.
Avionyx S.A. 2012-08-01 — 2016-10-01
Managed Avionics software verification projects.
Highlights
- Coached, mentored and lead a technical team of up to 15 Engineers/Sr. Engineers.
- In charge of KPI monitoring and reporting as well as action plans to assure the health of the deliverables and milestones.
- Managed teams in 3 different countries and coordinated with a team in a 4th country while on-site at customer’s office.
- Troubleshooting of safety critical software projects; responsible for detecting potential issues and preparing and implementing a solution.
- Instrumental on obtaining ISO certification for the company. Performed audits and created/updated/improved the SOPs used daily in the company.
Avionyx S.A. 2008-02-01 — 2012-08-01
As a Software engineer I participated on Software testing of Safety-critical embedded systems
Highlights
- Writing manual and automated requirement based tests plans for high level requirements for level A safety critical systems.
- Writing scripts using Java Script based language for the systems.
- Creating Structural Coverage Analyses for Modified condition / Decision Coverage.
- Creating Memory, Stack and Timing analyses for several systems to ensure the system performs under stress conditions.
- Only female engineer in the company, managed to outperform other team members being twice as efficient and was quickly promoted to leadership roles.
Universidad de Costa Rica 2003-02-01 — 2008-08-01
Courses
- SAE AS9100 revision C implementation course (April 2015)
- Certification of Software DO-178C/ED-12C (June 215)
- Scrum Master Certification (August 2018)
- Programming for Everybody (Getting Started with Python) (March 2019)
- Python Data Structures (April 2019)
Project Management
- Leadership
- Resource Management
- Scope Management
- Team Building
Software development
- C
- Javascript
- Python
Exercising
- Functional and cross training
- Hiking
Books
- Horror
- Sci-fi
- Dystopian